Description
Details
DOOGEE HOMTOM HT7 Pro Smartphone use MT6735 Quad Core CPU, 2GB RAM + 16GB ROM with 5.5 inch 1280*720 HD screen, Android 5.1 OS, promises quite a fast operation speed is quite amazing and impressive. 5.0MP front camera for convenient self-capturing, 13.0MP back camera for you to record every single moment clearly; all available to make it the most valuable choice to buy DOOGEE HOMTOM HT7 Pro.
DOOGEE HOMTOM HT7 Pro Smartphone Main Features:
Display: 5.5 inch 1280 x 720 HD IPS Screen
CPU: MT6735 Quad Core
System: Android 5.1
RAM + ROM: 2GB RAM + 16GB ROM
Camera: Back camera 13.0MP with flashlight and auto focus + front camera 5.0MP
Bluetooth: 4.0
Battery Capacity: Built-in 3000mAh powerful battery
SIM Card: Dual SIM dual standby
DOOGEE HOMTOM HT7 Pro Specs | |
Model | DOOGEE HOMTOM HT7 Pro |
Band | 2G: GSM 850/900/1800/1900MHz 3G: WCDMA 900/2100MHz 4G: FDD-LTE: 800/1800/2100/2600MHz |
Sim Card | Dual SIM Card Dual Standby |
Service Provide | Unlocked |
Style | Bar |
Color | Dark Gray |
Shell Material | Plastic |
OS | Android 5.1 |
CPU | MT6735 Quad Core |
ROM | 16GB |
RAM | 2GB |
Display Size | 5.5 inch |
Type | IPS, capacitive touch screen |
Resolution | 1280 x 720 pixels |
Screen Color | 160K |
Card Extend | Support TF card up to 32GB extended |
Camera | Dual Cameras, 5.0MP front camera, 13.0MP back camera with flashlight and auto focus |
DOOGEE HOMTOM HT7 Pro Basic Function | |
Ringtones Type | Polyphonic/MP3 |
Audio File Format | FLAC, APE, AAC, MKA, OGG, MIDI, M4A, AMR |
Video File Format | MP4, 3GP, MOV, MKV, AVI, FLV, MPEG |
Image File Format | JPEG, PNG, GIF, BMP |
E-book Format | TXT/CHM/DOC/HTML |
FM Radio | Yes, earphone needed |
Earphone Port | 3.5mm |
Data transfer | USB/Bluetooth |
Mobile internet | WAP/WIFI |
Phonebook | 500 |
Message | SMS/MMS |
Input | Handwrite/Keypad |
TV | No |
GPS | Yes |
JAVA | No |
WIFI | Yes, 802.11 b/g/n |
Bluetooth | Bluetooth 4.0 |
Multi-Touch | Yes |
Standby Time | About 2~3 days |
Size | 155.4 x 77.8 x 7.9mm |
Weight | 170g |
Language | English, Afrikaans, Bahasa Indonesia, Bahasa Melayu, Bosanski, Catala, Cestina, Dansk, Deutsch, Eesti, Espanol, Filipino, French, Hrvatski, Isizulu, Kiswahili, Italiano, Latviesu, Lietuviu, Magyar, Nederlands, Norsk, Polish, Portuguese, Romana, Rumantsch, Slovencina, Slovenscina, Suomi, Svenska, Vietnamese, Turkish, Greek, Bulgarian, Russian, Serbian, Ukrainian, Urdu, Hebrew, Arabic, Persian, Thai, Khmer, Hindi, Bengali, Japanese, Korean, Simplified/Traditional Chinese |
Other Feature | 3G, WiFi, GPS, FM, Bluetooth, Email, Messaging,Wallpapers, Calendar, Calculator, Clock, Camera, Play Store, Tethering & portable hotspot, etc |
DOOGEE HOMTOM HT7 Pro Mobile Phone Accessories: | |
1 x DOOGEE HOMTOM HT7 Pro | |
1 x 3000mAh Battery | |
1 x USB Cable | |
1 x Charger |
Reviews
- SARReview by Stefano
-
Is it possible to know wich value corresponds to SAR index for HOMTOM HT7 PRO?Star
Thank you (Posted on 6/20/2016) - Excelente relacion precio calidad.Review by German
-
Veloz, poderoso y con mucha capacidad. La camara y la bateria tambien son excelentes. (Posted on 5/9/2016)Star - HOMTOM ht7 proReview by sara peric
-
Great phone,really very HAPPY for buying.Star
(Posted on 4/25/2016) - Best value for money Review by Tom
-
Bought it to my 10 year old son, he is very satisfied with it! (Posted on 4/20/2016)Star - HT7 PROReview by AYDIN KİRİŞCİ
-
HOMTOM HT7 PRO 5.5 İNÇ GREAT PHONE BUT BATTERY İS POOR BECAUSE TALK 1 DAYS BATTERY CAPACITY LOW.Star
BACKUP 6000 MAH MUST SALE PLEASE
(Posted on 4/11/2016) - JojoReview by Jojo
-
Cdma mobile toje yest ? (Posted on 3/30/2016)Star - spare partsReview by salano ali
-
does the phone has any spare parts incase of damage if yes where can we find the spare parts in kenya nairobi (Posted on 2/18/2016)Star
Write Your Own Review
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Questions on HOMTOM HT7 Pro Android 5.1 MT6735 2GB 16GB Smartphone 5.5 inch 13MP Camera Dark Gray
- From Fred at 8/7/2016 7:47 AM
- Would this phone work with any carrier in Canada ??
- Doogee Mobile
Thank you for your mail.
HOMTOM HT7 Pro can work in Canada, you can check frequency here: willmyphonework.net/
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From Eric Taylor at 8/4/2016 4:36 PM
- Hello, now that nougat is being released, when will you be releasing marshmallow to DooGee HomTom 7 pro.
Thanking you in advance.
Regards,
Eric - Doogee Mobile
Thank you for your mail.
When we get the latest firmware ROM, we will update it on our website.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Hello, now that nougat is being released, when will you be releasing marshmallow to DooGee HomTom 7 pro.
- From Musilli at 7/25/2016 6:36 PM
- Hola! El 2G anda en Argentina? Me va a levantar señal?
- Doogee Mobile
Thank you for your mail.
HOMTOM HT7 Pro 2G can work in Argentina.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From Mey313 at 7/24/2016 11:58 AM
- Did homtom ht7 pro support all Malaysia's service provider or only certain provider?
- Doogee Mobile
Thank you for your mail.
You can check network here: willmyphonework.net/
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From Jordi Ramos at 7/24/2016 6:52 AM
- Hello, I can connect my homtom HT7 pro to my PC with Windows 10?
- Doogee Mobile
Thank you for your mail.
Yes.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From Dékány Zsolt at 7/22/2016 1:45 PM
- Hi
You could not find GPS satellites, only when I turn off the sim cards. Why? - Doogee Mobile
Thank you for your mail.
You can download a firmware update at the official site.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Hi
- From Simon Le at 5/30/2016 1:49 PM
- HOMTOM HT7 pro. How do I chnage the camera to "back"?. Currently only displays "FRONT"
- Doogee Mobile
Thank you for your mail.
Turn on the camera, click on the rotating arrow mark, switch to the rear camera.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From OzDrDj at 5/29/2016 11:57 PM
- Why can I not change the ringtones.
The standard ringtone wont change, the custom ringtones for different contacts wont change. Not Happy. A firmware update quickly !!! - Doogee Mobile
Thank you for your mail.
HOMTOM HT7 Pro does not support setting personalized ring tones.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Why can I not change the ringtones.
- From Elie at 5/29/2016 1:21 AM
- I bought this phone and it's a very good machine.
But there is one issue that the 3g connectivity is very weak.
It stay connected as (E) edge knowing that other phones in the
same Place are connected as (3G) without problem.
Is there any thing I can do to make its connectivity to 3g better.
Please advice either software or hardware change I have no problem.
I need a solution please because when it's connected as (E) it becomes
As if it's offline or very slowwww internet.
Waiting your reply.
Regards - Doogee Mobile
Thank you for your mail.
We will develop the firmware to solve this problem.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- I bought this phone and it's a very good machine.
- From ezze salem at 5/27/2016 8:16 PM
- Hello
You pointed out that Horton pro 7 is unlocked and work with any carrier
I'm in Canada. Why this phone doesn't support Canadian Networks and carries?
Is there any way to get support for Canada GSM providers?
Thanks - Doogee Mobile
Thank you for your mail.
You can check frequency here: willmyphonework.net/
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Hello
- From Ralph at 5/27/2016 1:57 AM
- Is there any PDF download manual or instructions on line to show how to operate the features in this phone HomTom HT7 Pro
. Please advise ASAP - Doogee Mobile
Thank you for your mail.
HOMTOM official website has not released HT7 Pro PDF User Manual.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Is there any PDF download manual or instructions on line to show how to operate the features in this phone HomTom HT7 Pro
- From Ferkus at 5/27/2016 12:24 AM
- Hi.
Does this phone work with Telcel network in Mexico? - Doogee Mobile
Thank you for your mail.
HOMTOM HT7 Pro 2G GSM can work with Telcel network in Mexico.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Hi.
- From Toledo Sr. at 5/22/2016 12:06 PM
- Hi, I bought a couple of weeks ago this cellphone... but when I went to the Update section (settings) found one, 50-51 mb approx. but, when installing by itself, It showed an error, and ... it never came back to life again.... this sucks, really, now I am trying trough Flash Tool to bring it back to life, please do check updates before making them public...
- Doogee Mobile
Thank you for your mail.
Please download the firmware update on the official website.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From Bijoux at 5/22/2016 4:08 AM
- Hi I have just bought a HT7 pro but I can't find the call setting... How can I put mu phone number private.
- Doogee Mobile
Thank you for your mail.
HOMTOM HT7 Pro does not support this feature.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From Peter at 5/20/2016 11:51 PM
- Ondersteunt deze telefoon 4g in nederland en nederlandse taal
- Doogee Mobile
Thank you for your mail.
HOMTOM HT7 Pro 4G LTE can not work in Netherlands, it support Dutch language.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From sidik at 5/20/2016 3:30 AM
- i want to buy this product in aliexpress... and
can this phone i root, i mean is it durable for root? - Doogee Mobile
Thank you for your mail.
If you ROOT phone will lose our 12 month warranty, please be cautious.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- i want to buy this product in aliexpress... and
- From Misha at 5/20/2016 2:35 AM
- Where to find and activate option CALL WAITING????????
- Doogee Mobile
Thank you for your mail.
HOMTOM HT7 Pro phone does not support dual active.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From Oguzhan at 5/17/2016 2:50 PM
- Bu telefonda şebeke destekli görüntülü konuşma var mı?
3. Parti uygulama hariç - Doogee Mobile
Thank you for your mail.
HOMTOM HT7 Pro does not support 3G call.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Bu telefonda şebeke destekli görüntülü konuşma var mı?
- From diego at 5/14/2016 9:37 AM
- regards
where I can download firmware for this phone
Thank you - Doogee Mobile
Thank you for your mail.
When we get the latest firmware ROM, we will update it on our website.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- regards
- From Marco at 5/12/2016 12:39 PM
- Hello. The cel does not connect to the Bell Canada network 4G LTE wcdma I do not understand why
- Doogee Mobile
Thank you for your mail.
You can check frequency here: willmyphonework.net/
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From Nami at 5/11/2016 5:17 PM
- Does HT7 Pro accepting Lithuania sim cards and does in lithuania works 4G LTE ???
- Doogee Mobile
Thank you for your mail.
HOMTOM HT7 Pro 3G/2G can work in Lithuania.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From Girolamo Garreffa at 5/7/2016 9:06 AM
- OTG is not supported on HT7 pro, is some upgrade possible to support it?
- Doogee Mobile
Thank you for your mail.
HOMTOM HT7 Pro does not support OTG.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From george at 5/4/2016 11:47 PM
- hello.how much is the sar of the device?
- Doogee Mobile
Thank you for your mail.
HOMTOM HT7 Pro SAR is 0.56W/KG.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- hello.how much is the sar of the device?
- From Mikael at 5/2/2016 11:43 AM
- Will it support usage in mexico? 4G?
- Doogee Mobile
Thank you for your mail.
HOMTOM HT7 Pro 4G/3G can not work in Mexico.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From Don't update sysytem at 5/2/2016 5:40 AM
- Hello!
I don't know why, but after update to v1.1.4 I have 2 big problems. 1st problem Is with system aplikation - Go keyboard. I can't chose them on my favorite keybord, because applikation has been stooped with system. 2nd problem Is on mobile data settins. I can't change anything in this menu position, becouse ,,proces.com.android.phone'' has stoped them automaticly. I can back to
previous system version? In previous vesion I haven't got any problems. Please fix this bugs. - Doogee Mobile
Thank you for your mail.
Please download the firmware update on the official website.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Hello!
- From Superal at 4/27/2016 8:21 AM
- Can it run asphalt 8 and how much expandable storage is there
- Doogee Mobile
Thank you for your mail.
Support TF card up to 32GB extended
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Can it run asphalt 8 and how much expandable storage is there
- From Bertrand at 4/26/2016 9:04 AM
- I can not access to mobile networks configuration.
Message : "the process com.android.phone has stopped." - Doogee Mobile
Thank you for your mail.
There are two possibilities:
1. Do you delete the files in the system
2. Is your prohibited or forcibly stopped the android, EXE start
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- I can not access to mobile networks configuration.
- From Pilgrim at 4/26/2016 6:59 AM
- Hello,
I bought one ht7 pro about a month ago.
It works fine and have a long lasting battery.
But since the last system update, when I try to access "Mobile Networks" in the settings, the process crashes and I have this message displayed: "the process com.android.phone has stopped".
Can you please fix this issue?
I can't anymore change the data roaming option.
Thanks. - Doogee Mobile
Thank you for your mail.
There are two possibilities:
1. Do you delete the files in the system
2. Is your prohibited or forcibly stopped the android, EXE start
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Hello,
- From Nicolas at 4/26/2016 6:56 AM
- hello, I bought my Homtom HT7 PRO in Gearbest.com, in the specification it said that the cell worked in the band WCDMA1900; but no.
Anyway , I saw that the " engineer mode " has the option to select bands.
How I can unlock the WCDMA1900 band? Is that possible with the root? Thanks - Doogee Mobile
Thank you for your mail.
You can check frequency here: willmyphonework.net/
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- hello, I bought my Homtom HT7 PRO in Gearbest.com, in the specification it said that the cell worked in the band WCDMA1900; but no.
- From Ivan Vasiliev at 4/25/2016 3:24 PM
- After wireless update to 5.1.4 i lost beautiful native launcher and have only lollipop launcher3. Factory reset doesn't help. How to return it?
- Doogee Mobile
Thank you for your mail.
Please download the firmware update.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From Diegho at 4/25/2016 2:59 PM
- Hello Doogee... Does HT7 Pro support some 4G band in Mexico? At&t, Telcel, Movistar
- Doogee Mobile
Thank you for your mail.
You can check frequency here: willmyphonework.net/
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From Myself at 4/24/2016 1:39 PM
- Hello,
I just purchased two HomTom HT7 Pros and have a couple of problems I am hoping you can help rectify.
Connecting them to WiFi, there was an OTA update, HT7 Pro_V1.1.4 which I applied. The update is causing some issues on the devices.
The Go Keyboard keeps crashing, I have Forced Stopped it and Disabled it.
The second problem is more serious, an error, “Unfortunately, the process com.android.phone has stopped.” It occurs when I go into Settings, More or Settings, More, Mobile Networks or Settings, More, Mobile Networks, Access Point Names. Thus I cannot setup an APN for roaming.
Also when I turn on Data Roaming, the SIM resets itself every few seconds. It does not matter what slot I put the SIM card in. I can use the data SIM on my other phones without any problems.
If I use a plain phone SIM without data, it works fine.
Checking for a solution on the Internet, I came across some troubleshooting steps I took to no avail:
http://www.geekdashboard.com/unfortunately-process-com-android-phone-stopped/
http://www.techbae.com/unfortunately-the-process-com-android-phone-has-stopped-fix-error/
I cannot wipe the Cache partition, when I go into the recovery mode, all it displays is the Android bot lying on its back with the door open and a red triangle above with an exclamation mark, “No command” underneath. After a while the phone reboots itself.
If I go volume down and power button, I get a menu in Chinese. I do not understand Chinese so I cannot follow the instructions there.
Cannot apply a different ROM or reset this one back as I do not have the instructions on how to.
I have done a Factory Reset from Settings, Backup and Reset, Factory Data Reset, a couple or three times on each phone, but no success.
I suspect the APN file is corrupted:
https://code.google.com/p/android/issues/detail?id=59820&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&start=100
How would you like me to proceed from there?
Overall I am satisfied with the phones, the Grey one has a 2 inch smear of glue running down on the right side of the screen, looks like an air pocket, but otherwise they are fine for the price.
Thank you,
Rasik - Doogee Mobile
Thank you for your mail.
"com.android.phone has stopped"
There are two possibilities:
1. Do you delete the files in the system
2. Is your prohibited or forcibly stopped the android, EXE start
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Hello,
- From Rohit at 4/23/2016 7:35 PM
- Hi i want to buy either HT3pro or HT7 pro, which phone will work better in Canada with virgin mobile??
If you can share IMEI numbers of the phone I can check myself with my carrier
thanks - Doogee Mobile
Thank you for your mail.
You can check frequency here: willmyphonework.net/
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Hi i want to buy either HT3pro or HT7 pro, which phone will work better in Canada with virgin mobile??
- From Ruud at 4/23/2016 3:30 PM
- I get the message com.android.phone has stopped.
Even after factory reset.
No internet possible with SIM only wifi.
Any solution?
Thanks best regards. - Doogee Mobile
Thank you for your mail.
There are two possibilities:
1. Do you delete the files in the system
2. Is your prohibited or forcibly stopped the android, EXE start
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- I get the message com.android.phone has stopped.
- From Avi at 4/23/2016 3:17 PM
- When charging the phone a red light comes on. How do I turn it off. May b u have an app for it
- Doogee Mobile
Thank you for your mail.
This is the system settings can not be modified.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- When charging the phone a red light comes on. How do I turn it off. May b u have an app for it
- From Julie at 4/23/2016 6:18 AM
- does this phone support GPS navigation,can it locate places? does it have LED screen?
- Doogee Mobile
Thank you for your mail.
HOMTOM HT7 Pro support GPS, it does not have LED screen.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From ptsek at 4/20/2016 1:57 PM
- After update to version 1.1.4, the menu cellular networks is not working.
I can't configure apn for my sim
The message is "the process com.android.phone had stopped"
There is a solution?
Thank you - Doogee Mobile
Thank you for your mail.
There are two possibilities:
1. Do you delete the files in the system
2. Is your prohibited or forcibly stopped the android, EXE start
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- After update to version 1.1.4, the menu cellular networks is not working.
- From Greg Meredith at 4/20/2016 9:00 AM
- Using the wireless update I updated the system software but after rebooting I no longer had the lovely original icons! All works well but is there any way of getting the original icons back?
Phone is great by the way! - Doogee Mobile
Thank you for your mail.
The latest firmware will have some BUG.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Using the wireless update I updated the system software but after rebooting I no longer had the lovely original icons! All works well but is there any way of getting the original icons back?
- From Lancelot Charles at 4/19/2016 11:23 AM
- If this phone is to be updated to android 6, will this be done automatically through OTA, or it has to be done manually?
- Doogee Mobile
Thank you for your mail.
You need to download the Android 6.0 ROM update.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From simako at 4/17/2016 7:57 AM
- all distributors saying it supports 4G...,true or false and if false whats the dffrnce btn ht7 and ht7 pro apart from the price.....if it supports does is it apply in uganda
- Doogee Mobile
Thank you for your mail.
You can check frequency here: willmyphonework.net/
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From acozmaj at 4/16/2016 1:02 PM
- Can you tell me do you have free shipping to Bosnia and Herzegowina?
- Doogee Mobile
Thank you for your mail.
Sorry, we do not support free shipping, please add it to the cart and fill in your address and then check the shipping method as well as the delivery cost.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Can you tell me do you have free shipping to Bosnia and Herzegowina?
- From Elena at 4/16/2016 11:41 AM
- Здравейте. Купих си телефона преди седмица . И имам проблем. Не мога да си сложа собствена мелодия за определени контакти. Не мога да си сложа собствена мелодия за съобщения. Има ли решение за този проблем?
- Doogee Mobile
Thank you for your mail.
Hello, to use a MP3 as a text notification sound, Download or send the mp3 file you want to use to your phone, Then go into file manager and select either the download or Bluetooth file respectively, this is situated on the SD card setting.
Press and hold the mp3 file you want to use, this will highlight in Blue. Now you will have five symbols appear at the bottom of the page, press the middle one which is the copy button, this looks like 2 sheets of paper overlapped. Once pressed the symbol will change from 2 sheets of paper to just one. No press the home key , top left. This will take you to the homepage and will give you the options of SD card or phone storage, select the phone storage option, Now scroll down to the notifications folder and select it, Once the notifications file is open, You will see 3 icons at the bottom of the screen , press the middle one which is paste, this still looks like 1 sheet of paper.
Now you can close this down and go back to your main phone screen, Now when you open your settings and select a tone to associate with your text alert notifications your MP3 file will be showing and will be selectable.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
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- From sirev at 4/14/2016 9:36 AM
- Hi, is it work in indonesia? 3G and 4G?
- Doogee Mobile
Thank you for your mail.
HOMTOM HT7 Pro 3G can work in indonesia.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
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- From tali at 4/13/2016 9:23 AM
- i understand that the phone hasd 4G
does it works in Israel?
i saw that the phone has hebrew/ is it true?
thank you so much - Doogee Mobile
Thank you for your mail.
HOMTOM HT7 Pro 4G LTE can not work in Israel.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- i understand that the phone hasd 4G
- From tali at 4/13/2016 9:09 AM
- hello
does the homtom ht7 pro support lte 4G or not?
can aplications be transfer to the external tf card?
thank you, best regards! - Doogee Mobile
Thank you for your mail.
HOMTOM HT7 Pro support 4G LTE.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- hello
- From Ibrahimovic at 4/12/2016 4:06 PM
- My homtom HT7 does not work, just after i do the last uptade in settings. Please help me, how can i install an other update by pc on my phone. (the recovery, fastboot and normal boot does not work) thanks for help ...
- Doogee Mobile
Thank you for your mail.
Please download the old version of the firmware update.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
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- From Evren at 4/12/2016 6:51 AM
- I have bought this phone but it does not support OTG, you have specified that it will support OTG, is it a firmware issue?
- Doogee Mobile
Thank you for your mail.
HOMTOM HT7 Pro does not support OTG.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- From Aziza at 4/11/2016 9:22 AM
- Hi, does the Homtom HT7 pro phone (network) work in the US and will it support 4g lte in the us?
- Doogee Mobile
Thank you for your mail.
Homtom HT7 pro 4G LTE can not work in USA, you can check frequency here: willmyphonework.net/
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
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- From Christos at 4/11/2016 12:36 AM
- Hello,
I have a problem upgrading the phone through OTA updates. Is there any way to update it manually?
Where can I find a link to the latest 1.1.3 firmware?
Thank you in advance,
Christos - Doogee Mobile
Thank you for your mail.
When we get the latest firmware ROM, we will update it on our website.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Hello,
- From Nicolas at 4/10/2016 7:07 PM
- Hello,
After an "error" during the update of my HT7 pro, the phone is struck at the HOMTOM logo
I'm extremely disappointed since i see nothing explaining that behavior. Now at a forum i was advised to flash my phone with original rom.
Could you send me that original rom and the procedure to follow to unlock my phone ?
Thanks in advance. - Doogee Mobile
Thank you for your mail.
When we get the latest firmware ROM, we will update it on our website.
If you have any question, please do not hesitate to contact us.
We will do our best to supply you better products and services!
Thanks, Best regards! - Do you find this question helpful? Yes No
- Hello,