DOOGEE DG500C Android 4.2 Quad Core Smartphone 1GB 4GB 5.0 inch

Questions on DOOGEE DG500C Android 4.2 Quad Core Smartphone 1GB 4GB 5.0 inch

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• From al at 7/5/2014 12:43 PM
  • had the phone a day, it shut down for what i thought was a low battery, checked voltage of battery and it's 3.7 volts there is no plastic strip on the battery but the phone won't turn on again even after having the charger on
  • Doogee Mobile
    Thank you for your mail.
    Remove the phone battery, use other charger.
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• From Pablo at 6/27/2014 9:47 AM
  • Hi
    
    Is this phone be updated to android 4.4 kit kat (in the future)?
  • Doogee Mobile
    Thank you for your mail.
    When we got the latest firmware update, we will release on our website.
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• From Karen at 6/25/2014 9:03 AM
  • Phone charger is loose in the phone slot. As a result it does not charge properly. What can I do? Phone is Doogee bigboy.
  • Doogee Mobile
    Thank you for your mail.
    Could you kindly tell us your order number ?
    all our Android Device come with 12 months warranty.
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• From David at 6/6/2014 12:17 AM
  • Do you sell any covers or cases for this phone?
    Will there be any android updates?
  • Doogee Mobile
    Thank you for your mail.
    We'll edit DOOGEE DG500C case,
    DOOGEE DG500CAndroid system has not been updated.
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• From Petar at 6/1/2014 6:51 AM
  • Hello, my phone has problem! Model is Doogee DG500c . Phone can't power on! Can not turn on and can NOT charge. It is plugged in wall 12 hours, but still don't show charging and cant turn it on! Tell me what to do???
  • Doogee Mobile
    Thank you for your mail.
    Please remove the Plastic Strips on the battery before using!
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• From Leonard at 5/29/2014 4:30 PM
  • 1) Can I buy an extra/replacement battery? What is the partnumber, where can I buy it and what are the costs?
    
    2) Is it possible to charge the phone wireless (QI wireless charging)?
    
    3) Where can I buy screen protectors?
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE DG500C Original 2800mAh Lithium-ion Battery: http://www.doogeemobile.com/doogee-dg500c-original-2800mah-lithium-ion-battery.html
    Original DOOGEE DG500C Screen Protector: http://www.doogeemobile.com/original-doogee-dg500c-screen-protector.html
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• From Andriy at 5/21/2014 2:35 AM
  • Hello,
    Recently, I've purchased a wonderful DG500C but i've some questions for you.
    Are there any notifications led or battery charge led?
    How can I enable them?
    Thanks
    Best regards
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE DG500C phone have LED notifications, in the Settings - Display.
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• From ciro at 5/20/2014 10:42 AM
  • Buongiorno vorrei sapere il costo spedizione con dhl per l'Italia
    e se ci sono spese di dogana grazie.
  • Doogee Mobile
    Thank you for your mail.
    The shipping cost to Philippines is 22.67USD, you will got your package in 3-5 business days around by DHL,
    We are not sure about your local customs, but we can help you reduce and avoid import taxes by declaring prices low, declaring the contents as "electronic accessories" or other items and shipping in simple packaging.
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• From Andre at 4/25/2014 4:09 PM
  • Wich is the real 3G Bands?
    In www.doogee.cc says: WCDMA 850/ 1900 and you say 850/ 900 !
    I need the real band so it can work in my country for 3G WCDMA.
    Thanks.
    
  • Doogee Mobile
    Thank you for your mail.
    DOOGEE DG500C phone 3G WCDMA: 850/1900/2100MHz
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